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ServiceFirst

ServiceFirst

ServiceFirst

SMARTER EQUIPMENT SUPPORT STARTS HERE

Your Equipment. Your Support. On Your Terms.

ServiceFirst is a monthly support subscription for CAD/CAM equipment purchased through Zahn Dental. With a simple QR scan, your lab can instantly access equipment-specific training, troubleshooting, manuals, chat support, and maintenance tools—anytime, anywhere.

Subscription

Subscription

• For just $49.99/month with a 12-month agreement, get peace of mind and reduce downtime for every CAD/CAM product that Zahn currently supports you with.
• One flat fee. Unlimited devices. Unlimited access.

Optimize Uptime, Reduce Downtime

Optimize Uptime, Reduce Downtime

• Assign tasks by team or equipment to take preventative maintenance steps.
• Track maintenance, open tickets, and prevent issues before they happen.

All Your Support in One Place

All Your Support in One Place

• Centralized access to manuals, training videos, IFUs, and guides.
• Organized by machine, accessible to anyone in the lab.

More Equipment = More Value

More Equipment = More Value

• One subscription covers all CAD/CAM equipment purchased from Zahn.
• Perfect for existing digital workflows or labs adding to their production process.

Scan. Submit. Solve.

Scan. Submit. Solve.

• Every machine gets a custom QR sticker.
• Scan to access a personalized portal for that device.

Always-On Support

Always-On Support

• Skip the phone queue—chat with an agent via chat messaging.
• Upload images, videos, or documents to resolve issues fast.

How It Works

  1. Subscribe to ServiceFirst
  2. Receive QR stickers for each machine
  3. Scan to access your custom support portal
  4. Start solving support needs instantly from your smartphone